TERMES OF SALES
INTRODUCTION
These termes of sales guide your use of the Website www.koavisions .com and shopping at this one, and constitute a contract between you and KOA VISIONS , business French registered under number 8520158900019, Paris 8 - Champs Elysees - 66 Avenue Champs-Elysees . By using this website and making a purchase on it, you agree to these terms and conditions of use. Please make sure you have read and understood these terms of use before using our site.
ORDERED
At the time of receipt of your order, an electronic invoice is sent to the e-mail address you have entered . This e-mail address must be valid in order to facilitate any exchange with the customer service afterwards. The order confirmation (the receipt) is your warranty and proof of purchase.
PAYMENT
You can choose to pay by credit card with Paypal or connect to your Paypal account. All banking transactions are handled by Paypal. KOA VISIONS does not process credit card numbers.
PAYMENT WITH CREDIT CARD WITH PAYPAL
Pay securely with your Visa, American Express or MasterCard on the KOA VISIONS website. Your payment is processed by Paypal, with secure encryption and in compliance with the strictest banking standards. The information on your card is sent directly to Paypal and can not be read or viewed by anyone other than Paypal. No additional fees are charged by KOA VISIONS for card payments. When you pay for your credit card purchases, the initial terms apply as soon as the card transaction is approved. If no payment is received after the validation of your order, KOA VISIONS reserves the right to cancel your order automatically.
PAYMENT WITH YOUR PAYPAL ACCOUNT
If you choose your Paypal account as a payment method, it is secure. Your payment is processed by Paypal with secure encryption and in compliance with the strictest banking standards. Your account information can not be read or viewed by anyone other than you and Paypal. No additional fees are charged by KOA VISIONS for Paypal payments. When you pay by Paypal, the initial terms apply as soon as the Paypal transaction is approved. If no payment is received after the validation of your order, KOA VISIONS reserves the right to automatically cancel your order.
PRICES
All prices displayed on the website of KOA VISIONS ( www.koavisions.com ) its t before tax . In effect , the VAT is not applicable , in accordance with the legislation in force , Article 293B of the CGI . In cases where the delivery address of an order is outside the EU, be aware that VAT will be not applicable when the order validation. Please note that when shipping an order outside the EU, import duties and taxes may apply and are collected upon delivery to the shipping address. You are responsible for payment of these import duties and taxes, if applicable. Note that KOA VISIONS has no control over these fees which vary from one country to another. KOA VISIONS does not have the possibility to know the amount. For more information, KOA VISIONS advises you to contact your local customs office .
ORDERING PROCEDURE
Any order placed on behalf of another person without his consent will be reported to the authorities. For any order as well as for any final sale, KOA VISIONS reserves the right to modify prices and rectify incorrect prices . If a prize is incorrect, KOA VISIONS may have to cancel the purchase and refund the amount paid as soon as possible. This procedure can be performed at any time.
Customers have the right to return the order within 15 days from the date of receipt. This right may apply only when the product and its original packaging are returned in the state in which they were received. Any customer wishing to exercise his right of return must contact KOA VISIONS to obtain the return address of the products. Initial shipping cost shall not be refund. On the other hand the return shipping costs are the responsibility of KOA VISIONS . If you live in a geographical area where the postal service n ational does not allow returns, the shipping costs incurred in returning can be at your expense . If a product is damaged during transport, it should then contact KOA VISIONS within 15 days in order to obtain information about compensation.
GUARANTEE
From the date of purchase, the warranty lasts one year . It covers manufacturing defects affecting the watch itself (movement, case, crystal). It does not cover parts other than those mentioned above . To request a replacement under this warranty, please contact KOA VISIONS using the contact form available on the " Contact " page . Think i ndiquer your name, your address , your order number and a detailed description of the problem. Finally, write "Order Claim " in the subject line . Return shipping costs are the responsibility of KOA VISIONS . If KOA VISIONS does not detect any of the defects described above, the product will be returned to the customer.
Please note that any repairs or replacements will be charged in the following cases, even during the warranty period.
· Breakdown or damage due to improper use or negligence (shocks, bumps, crushing, breakage ... )
· Failure or damage as a result of repair or for an unjustified change
· Failure or damage due to fire , water or natural disaster
· Physical alterations as a result of wear and normal aging (minor scratches, etc. on the case and / or crystals, discoloration of the bracelet and flaking of the veneer)
· The point of sale and the date of purchase are not indicated on the warranty, or if this information has been rewritten
· The warranty is not included with the watch
· The battery needs to be replaced
The case, the dial, the hands, the crystal, the watch strap just like the other components of the watch can be replaced by replacement parts if the original parts are not available.
This guarantee ensures that you can receive a free replacement, in accordance with these general conditions of use and within the prescribed period, and does not restrict any legitimate right of the customer.
PERSONAL INFORMATIONS
When you make purchases from KOA VISIONS , we store certain information about you in order to fulfill your order. KOA VISIONS treats all personal information as data c o nfidentielles. You have a right of access to your personal information . In the case where information is incorrect, you can request modification or deletion. Note that cookies may be used by KOA VISIONS , for example, to enhance your experience on the website.
PRODUCT INFORMATION
KOA VISIONS reserves the right to adjust prices, charge additional costs, modify its product range and related information without notice. The purpose of KOA VISIONS ' product images and information texts is to be as transparent and precise on the products as possible. Although we make every effort to ensure the accuracy of the content published on this website , errors may occur. KOA VISIONS can not guarantee that all product images reflect faithfully the actual appearance of the products ; all images of the products must be considered as illustrations. The display of images may vary depending on the color settings of your computer.
DELIVERY AND CANCELLATION CONTROL
KOA VISIONS ships its products worldwide. Deliveries are made in cooperation with the postal services and their partners. As a customer, if you feel that the delay of your order is too important and that you do not wish to finalize it anymore , you have the right to cancel it . If the order has been shipped, the customer is obliged to receive it. The cancellation is not valid until the customer confirms it with KOA VISIONS , by e-mail or on the "Contact" page of the website. If a product is no longer available, KOA VISIONS reserves the right to cancel the purchase and refund the amount paid to the customer. KOA VISIONS will advise the customer in case of replacement or availability of equivalent products.
CONDITIONS OF CLAIMS
It is recommended to carefully check the goods and products upon receipt of your package, to ensure that the products are correct and undamaged. If you find that your product has been damaged during transportation, you must report it as soon as possible to the carrier, whether the damage is visible or hidden . If you receive your product and find that it is damaged or there is an error on the model ordered , v ou should contact KOA VISIONS within 30 days from the date of receipt.
Any complaint must be made to our customer service from our contact form on the "Contact" page of the website. Please indicate the order number and the reason for the claim . You will be contacted again quickly. Defective products returned to KOA VISIONS must be handled as if they had no defect. As in the procedure return, the product must always be packed so as not to be damaged during transport. KOA VISIONS reserves the right to replace defective products with identical models. If the product is no longer available, the customer will be fully refunded . If a returned product contains neither errors nor defects, KOA VISIONS will return the product to the customer.
RESPONSIBILITY
The responsibility of KOA VISIONS in case of error in the scope of delivery is limited to the existing sales conditions. By way of example, and without limitation, KOA VISIONS assumes no responsibility, direct or indirect, concerning incompatibility problems, delivery times, periods of inactivity, data loss, the need for carry out additional work or any other economic loss. KOA VISIONS will not be held responsible in case of loss of one or more items during the return of the parcel.
Case of emergency
KOA VISIONS will be exempt from all liability for damages and other penalties in case of impossibility to perform the contract, delay in its performance or circumstances beyond our control. Exemption factors that must be taken into account include government intervention, the enforcement of new or amended laws, state absence, war, fire, flood, disturbance labor, bans, restrictions, sabotage, bad weather , transportation or lack of delivery of suppliers and exposure of the company to criminal activities affecting its activities.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, on the website and in the content published on it are held by KOA VISIONS , its subsidiaries or its licensors. Any use of the site or its contents, including the copying or storage of this content, in whole or in part, for purposes other than your personal and non-commercial use, is prohibited without the permission of KOA VISIONS .
RESERVATION OF PROPERTY
All products remain the property of KOA VISIONS until fully paid .
FRAUD
Any fraud will be reported to the authorities . KOA VISIONS reserves the right to cancel any purchase in case of suspicion.
APPLICABLE LAW AND JURISDICTION
These general conditions and your use of the website www.koavisions.com are governed by French law. To the extent permitted by law, French courts have exclusive jurisdiction over any dispute arising out of these Terms of Use and your use of the Website, subject to KOA VISIONS 'right to take legal action against you. a user at his place of residence .
TERMINATION
KOA VISIONS reserves the right to terminate your account and / or your right to use the website www.koavisions.com in its sole discretion, for example, if KOA VISIONS suspects that you have violated these terms and conditions of use. This termination can be done without notice.
CHANGES
KOA VISIONS reserves the right to revise these general conditions of use from time to time. Whenever you order a product from us, the terms and conditions in effect at the time of your order govern the contract between you and KOA VISIONS . We therefore recommend that you regularly check this page to find out about the current general conditions to which you are bound.
These terms and conditions of use have been updated on 0 1 - 10 -2 019 .